Digital Gaming nz | Digital Privacy Framework

01

Information Collection Scope

Our social entertainment platform collects minimal data necessary for providing free digital experiences to New Zealand users. The information gathered includes account registration details and platform interaction metrics.

We maintain transparency about data practices, ensuring users understand what information is collected during their engagement with our community features.

Registration Information

Email address and display name provided during account creation for our free-to-play platform

Platform Engagement Data

Anonymous interaction metrics with digital entertainment features and community elements

Technical Information

Device type and browser data for optimizing user experience across different platforms

02

Purpose of Data Utilization

Collected information serves specific purposes related to platform functionality and user experience enhancement. We never utilize data for unrelated commercial activities or third-party promotions.

Platform Access

Account authentication and secure access to social entertainment features

Experience Improvement

Analysis of interaction patterns to enhance digital entertainment offerings

Communication

Platform updates and community event notifications for registered users

Technical Support

Addressing user inquiries and providing assistance with platform features

03

Storage Security Measures

User information is protected through multiple security layers and industry-standard protocols. Our storage systems are regularly audited to maintain data integrity and prevent unauthorized access.

256-bit Encryption

All sensitive data encrypted during transmission and storage

ISO 27001 Compliant

Information security management system certification maintained

30-day Rotation

Regular security key updates and access credential changes

Data retention periods align with New Zealand privacy legislation and platform operational requirements.

04

User Rights and Control

Platform users maintain significant control over their personal information. Multiple mechanisms exist for accessing, reviewing, and managing data associated with accounts.

Access Rights

View collected personal information
Review data usage purposes
Access interaction history
Download account data

Control Options

Update account information
Modify privacy preferences
Adjust notification settings
Manage data sharing

Rights Exercise Process

Users can exercise their rights through account settings or by contacting our privacy team. Most requests are processed within 10 business days following identity verification.

05

Data Removal Procedures

Users may request deletion of their personal information at any time. Our platform provides straightforward mechanisms for data removal while maintaining essential service records.

1

Deletion Request

Submit removal request through account settings or privacy contact channel

2

Identity Verification

Account ownership confirmation through secure authentication methods

3

Data Processing

Systematic removal of personal information from active databases

4

Confirmation Notice

Notification of completion sent to verified contact email address

Essential Retention Exceptions

Certain information may be retained for legal compliance, security purposes, or platform integrity maintenance, as permitted by New Zealand privacy regulations.

06

Privacy Contact Information

Our dedicated privacy team addresses inquiries regarding data practices, rights exercises, and policy clarifications. Contact methods prioritize security and responsive communication.

Primary Contact Channel

support@digitalgamingnz.com

Response within 48 hours for privacy-related inquiries

Subject Line Requirements

Include "Privacy Request" in email subject for prioritized processing of data-related inquiries

Response Timeline

Initial Response

48 hours for acknowledgment of privacy inquiries

Request Resolution

10 business days for data access or deletion processing

Complex Cases

Additional time communicated for intricate privacy matters